Before Purchase

What is the difference between a handpan and a tongue drum?

The handpan is made of two steel shells assembled and hand-tuned. It is played exclusively with the fingers and offers rich harmonics, subtle nuances, and long sustain.

The tongue drum, on the other hand, is cut with “tongues” in the metal. It is more intuitive, often more accessible for beginners, and can be played with the hands or mallets. The sound is generally softer and shorter than that of a handpan.


Nitrided steel or stainless steel: which should you choose?

Nitrided steel: warm, deep, traditional sound. Good projection. Requires regular maintenance to prevent rust.

Stainless steel: more crystalline sound with longer sustain. Highly resistant to humidity and requires little maintenance.

The choice depends on your sound preference and your environment (dry or humid climate).


How do I choose the scale of my handpan?

The choice of scale depends on the emotion you’re looking for:

  • Minor scales: meditative, introspective atmosphere

  • Major scales: bright and joyful

  • Oriental or specific scales: more mystical atmospheres

If you are a beginner, we recommend a versatile and intuitive scale. We can advise you based on your goals (meditation, performance, therapy, etc.).


How many notes do I need (8, 9, 10+)?

  • 8–9 notes: ideal for beginners, balanced and easy to explore

  • 10 notes and more: more melodic and harmonic possibilities, suited for musicians seeking complexity

More notes = more possibilities, but also a slightly longer learning curve.


Is the tongue drum suitable for children / meditation?

Yes, absolutely. Thanks to its harmonious notes (often tuned to avoid dissonance), it is very accessible for children and ideal for relaxation, meditation, yoga, or sound therapy.


Order

What is the lead time for a custom order (scale, finish)?

A custom order generally requires 4 to 8 weeks, depending on the chosen scale and production workload. Each instrument is handcrafted and carefully tuned.


Do you offer bundles with bag and stand?

Yes, we offer bundles including:

  • Padded carrying bag

  • Foldable stand

  • Maintenance oil

  • Mallets (for tongue drum)

Ideal to get started in the best conditions.


Use & Maintenance

How do I maintain a handpan (rust, marks)?

  • Wipe after each use with a soft cloth

  • Apply a thin layer of suitable oil if nitrided steel

  • Avoid prolonged exposure to humidity

  • Store in its case in a dry place

Regular maintenance ensures longevity and tuning stability.


Does the tuning change over time?

A quality handpan remains stable for several years. However, strong impacts or extreme temperature variations can affect tuning. Retuning is possible if needed.


Do you offer lessons or beginner resources?

Yes, we provide:

  • Beginner PDF guides

  • Introductory videos

  • Simple rhythm exercises

  • Personalized advice

Our goal is to support you in your learning journey.


Shipping & After-Sales

What are your delivery times?

  • Preparation time (shipping): 2 to 4 business days

  • Transit time: 4 to 8 business days

  • Estimated total: 6 to 12 business days


Can I return an instrument?

Yes, you have a withdrawal period in accordance with the law (30 days). The instrument must be returned in perfect condition. Return fees may apply.


Payment & Guarantees

What payment methods do you accept?

We accept:

  • Credit card

  • Bank transfer

  • Installment payments (subject to conditions)

All payments are secure.

Our instruments are guaranteed against manufacturing defects.